We offer a 30-day return period for all of our products if they are returned to us unopened and unused. Also, for many of our products (such as PurCBD+ and PurOtic), we offer a 30-day money back guarantee even if they are opened and completely used.
Returns are very easy with us. Just mail it back to our standard address, listed below. We don't get many returns so we don't require any forms or document.
Be sure to:
1. Send the product back within 30 days of delivery.
2. Include something with your name or order number so that we know who to refund.
3. Mail to:
Innovet Pet Products
1440 w 178th street
Gardena, CA 90248
*any amount paid for shipping is not refundable if your order has already been shipped
*we do not cover return postage
*no more than two bottles of PurCBD+ may be returned in a twelve-month period
*we cannot honor this policy for orders placed elsewhere, only from our website