Return Policy

Returns, Refunds and Exchanges

We are pleased to offer a 30-day return policy on all unopened or defective products. We find that we have remarkably low return rates and we are proud of the high quality products that we offer. However, we understand that there may be a case in which you need to return or exchange your order and we are more than happy to accommodate returns and exchanges on items that have not been used. We will refund original price minus shipping cost within 30 days of purchase.

For returns and exchanges please contact info@innovetpet.com or call (888) 269-3154. Discount codes can NOT be combined. 

Let us know how we can help!